Customer Service

Useful information in customer experience, tech support, sales and CX consulting. Read the latest on trends, tactics, and technology on outsourcing options.

BPO

The best BPO companies are always working on different models and can adapt to what their clients actually need. In

BPO

We live in a world where customers have grown accustomed to instant gratification, whether someone needs a car to pick

BPO

Keeping up with the rapidly changing pace of technology can be a real challenge for tech support companies around the

Customer Care

It’s no secret that customer service is key to the growth and success of any company. This applies to small

World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.

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