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How Kind Have You Been Today?

Leadership Voice: Gabriela Aguilar HR Manager, World Connection If our shared human experience has taught me anything, especially during the

BOISE, Idaho, March 1, 2021 /PRNewswire/ — World Connection today announced its executive leadership succession plan, with the Board of

A Customer Service agent’s power on your customers’ journey is big, so the better the tools and the training you

Having good technical support is vital for every company that develops tech products, apps or services. This is important for

Avoiding downtime by planning properly, today; this is what disaster recovery it’s all about. The best plan for your business

In the first part of this article we discussed the first two out of five ways to improve your customer

People will prefer to stay in a relationship with a brand they perceive as concerned about their customers and that

You may not be able to immediately distinguish the workers who are seasonal workers from the traditional sales employee by

Customer service is one of the most important aspects of any business, but managing the phones can become a burden