When a company is considering the option of outsourcing an entire Customer Service Department, there are some crucial aspects that
There are different ways to boost contact centre sales, and here are some tips to improve your company’s performance immediately.
There are numerous reasons why each year an increasing number of small, midsize and big companies are considering the option
World Connection created new sales opportunities for a start-up client in the Hospitality industry looking to grow and scale as
Usually, the two main reasons organizations have decided to outsource are to reduce costs and to have the ability to
Customer Service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that
A Business Process Outsourcing company that doesn’t take any chances is the one you want to rely on. We live
The best BPO companies are always working on different models and can adapt to what their clients actually need. In
We live in a world where customers have grown accustomed to instant gratification, whether someone needs a car to pick
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
Questions? No problem. Ask about our services, pricing, implementation, or simply say hi! We are standing by, ready to help.