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Call centers are meant to be professional and friendly points of contact where your customers can reach out anytime they
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Call centers are meant to be professional and friendly points of contact where your customers can reach out anytime they
If your sales are not increasing but you seem to have the prospects, value statements and even the script right,
By textbook definition, customer service is the action of providing advice and assistance to any person that has purchased the
It has become increasingly common to confuse customer care with customer service or customer relations. Even though they are strongly
When holidays are just around the corner, people are getting ready to fill their soul with love and their bellies
Customer service in this day and age can be a really demanding task for any business. Technology advances allow us
It is no secret that being prepared and available for customers is critical to a business during times of uncertainty.
Thinking of Outsourcing? Outsourcing has become a common practice in thousands of businesses around the world since its introduction to
When customers are happy, businesses grow. The communication channels you create with your customers are key in developing long time
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
Questions? No problem. Ask about our services, pricing, implementation, or simply say hi! We are standing by, ready to help.