Everybody who has worked in customer service could relate to that unpleasant interaction with a customer that quickly raises your
Customer Service is a widely recognized term with incredible weight in Business; it can mean the difference between establishing a
Customer service and customer care are terms that might seem to be the same at first glance, but they are
If your sales are not increasing but you seem to have the prospects, value statements and even the script right,
By textbook definition, customer service is the action of providing advice and assistance to any person that has purchased the
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
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