About our Client One of the largest and most successful lodging franchisors in the world, currently franchising more than 7,000
About our Client A start-up hospitality company headquartered in Barcelona, Spain that offers online hotel bookings for longer stays. The
About our Client A financial software tool that subscribers use to track their financial data, from bank account balances, to
About our Client Our client is an American company based in San Francisco, California that launched a medical cannabis delivery
A Customer Service agent’s power on your customers’ journey is big, so the better the tools and the training you
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People will prefer to stay in a relationship with a brand they perceive as concerned about their customers and that
Check Internal Processes Before Outsourcing There are some key elements to create an effective outsourcing relationship, from recreating some of
Everybody who has worked in customer service could relate to that unpleasant interaction with a customer that quickly raises your
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
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