
4 Self-Service Trends That Are Changing Customer Service
As smartphones and websites make it easier to find information or solve simple problems without customer service interaction, research shows
As smartphones and websites make it easier to find information or solve simple problems without customer service interaction, research shows
Leadership Voice: Gabriela Aguilar HR Manager, World Connection If our shared human experience has taught me anything, especially during the
A Customer Service agent’s power on your customers’ journey is big, so the better the tools and the training you
Having good technical support is vital for every company that develops tech products, apps or services. This is important for
Avoiding downtime by planning properly, today; this is what disaster recovery it’s all about. The best plan for your business
In the first part of this article we discussed the first two out of five ways to improve your customer
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