Business Process Outsourcing is often used by companies that are looking to save time and money on tasks and activities
Outsourcing is when you contract a partner that can give technical support without them being a part of your company.
Customer service in this day and age can be a really demanding task for any business. Technology advances allow us
It is no secret that being prepared and available for customers is critical to a business during times of uncertainty.
Earthquakes, hurricanes, tornadoes, and even wildfires are some of the usually unannounced and unexpected disasters that can occur at any
Thinking of Outsourcing? Outsourcing has become a common practice in thousands of businesses around the world since its introduction to
When customers are happy, businesses grow. The communication channels you create with your customers are key in developing long time
When someone mentions the word telemarketing the first thing that comes to people’s minds is cold calls and selling products.
Outsourcing is the practice of having designated job functions done outside a company, instead of having a department or employee
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
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