BPO
Winning At Outbound Calls
A successful outbound call is determined by many factors, so it is vital to understand all areas that make it
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A successful outbound call is determined by many factors, so it is vital to understand all areas that make it
Customer service and customer care are terms that might seem to be the same at first glance, but they are
You may consider seasonal agents as temporary personnel, and maybe even don’t pay the necessary attention to the hiring and
When a company grows rapidly or wants to expand on their opportunities, they may want to consider hiring a company
If your sales are not increasing but you seem to have the prospects, value statements and even the script right,
The best way for a business to thrive is to continuously work on finding new ways to increase accuracy by
Business Process Outsourcing is often used by companies that are looking to save time and money on tasks and activities
Customer service in this day and age can be a really demanding task for any business. Technology advances allow us
It is no secret that being prepared and available for customers is critical to a business during times of uncertainty.
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
Questions? No problem. Ask about our services, pricing, implementation, or simply say hi! We are standing by, ready to help.