BPO
3 Simple Rules of Customer Care
Understanding what Customer Care is and how it differs from Customer Service is key to creating all protocols and writing
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Understanding what Customer Care is and how it differs from Customer Service is key to creating all protocols and writing
World Connection is proud to join the best in the Americas as finalists at the World’s largest global contact center
Customer Service is a widely recognized term with incredible weight in Business; it can mean the difference between establishing a
It is important in all growing businesses to understand the benefits and the downside of outsourcing their technical support processes.
A successful outbound call is determined by many factors, so it is vital to understand all areas that make it
Customer service and customer care are terms that might seem to be the same at first glance, but they are
You may consider seasonal agents as temporary personnel, and maybe even don’t pay the necessary attention to the hiring and
When a company grows rapidly or wants to expand on their opportunities, they may want to consider hiring a company
If your sales are not increasing but you seem to have the prospects, value statements and even the script right,
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
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