BPO vs KPO: Finding The Right Fit
When considering an outsourced partner for your company, you might be wondering if a BPO or KPO call center is
When considering an outsourced partner for your company, you might be wondering if a BPO or KPO call center is
If you have a fast-growing company at your hands, you will surely need to increase the coverage of your support
Everybody who has worked in customer service could relate to that unpleasant interaction with a customer that quickly raises your
One of the oldest forms of marketing is Telemarketing. This strategy is to this day being widely used despite any
Boise, ID, USA, November 16, 2020 – World Connection, a mid-sized, bilingual BPO with contact centers in Boise, ID and
In this modern and connected world, an efficient business has the best chance to be successful. But having this efficiency
There is a new wave of companies that each day are more comfortable in outsourcing specific operations of their businesses.
Peak season arrives and all the companies across the country are struggling to find enough people to hire and help
It seems like there are not enough hours in a day when running a business. At the beginning all businesses
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
Questions? No problem. Ask about our services, pricing, implementation, or simply say hi! We are standing by, ready to help.