
4 Tools & Techniques To Save At-Risk Customers
A Customer Service agent’s power on your customers’ journey is big, so the better the tools and the training you
A Customer Service agent’s power on your customers’ journey is big, so the better the tools and the training you
You may not be able to immediately distinguish the workers who are seasonal workers from the traditional sales employee by
Customer service is one of the most important aspects of any business, but managing the phones can become a burden
Call center services might seem similar, but the details of each company’s offerings can widely vary from one to another.
When considering an outsourced partner for your company, you might be wondering if a BPO or KPO call center is
If you have a fast-growing company at your hands, you will surely need to increase the coverage of your support
Everybody who has worked in customer service could relate to that unpleasant interaction with a customer that quickly raises your
One of the oldest forms of marketing is Telemarketing. This strategy is to this day being widely used despite any
Boise, ID, USA, November 16, 2020 – World Connection, a mid-sized, bilingual BPO with contact centers in Boise, ID and
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
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