Boise, ID, USA, November 16, 2020 – World Connection, a mid-sized, bilingual BPO with contact centers in Boise, ID and
In this modern and connected world, an efficient business has the best chance to be successful. But having this efficiency
There is a new wave of companies that each day are more comfortable in outsourcing specific operations of their businesses.
Peak season arrives and all the companies across the country are struggling to find enough people to hire and help
It seems like there are not enough hours in a day when running a business. At the beginning all businesses
CALL CENTER GLOSSARY A Abandoned After Threshold: A key performance indicator (KPI) measuring number of calls disconnected after waiting in
World Connection is proud to join the best in the Americas as finalists at the World’s largest global contact center
Customer Service is a widely recognized term with incredible weight in Business; it can mean the difference between establishing a
Business Disaster backup planning is essential for any size of organization. Creating a Disaster Recovery Plan can help a company
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
Questions? No problem. Ask about our services, pricing, implementation, or simply say hi! We are standing by, ready to help.