Contact Center

BPO

A Customer Service agent’s power on your customers’ journey is big, so the better the tools and the training you

BPO

You may not be able to immediately distinguish the workers who are seasonal workers from the traditional sales employee by

BPO

Customer service is one of the most important aspects of any business, but managing the phones can become a burden

BPO

Call center services might seem similar, but the details of each company’s offerings can widely vary from one to another.

BPO

When considering an outsourced partner for your company, you might be wondering if a BPO or KPO call center is

BPO

If you have a fast-growing company at your hands, you will surely need to increase the coverage of your support

BPO

Everybody who has worked in customer service could relate to that unpleasant interaction with a customer that quickly raises your

Business Growth

One of the oldest forms of marketing is Telemarketing. This strategy is to this day being widely used despite any

Awards

Boise, ID, USA, November 16, 2020 – World Connection, a mid-sized, bilingual BPO with contact centers in Boise, ID and

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