Contact Center World
Hui Wu-Curtis, World Connection’s President and COO, A New Ambassador For Contact Center World!
World Connection is proud to announce that our President / Chief Operating Officer Hui Wu-Curtis has been named an honorary
World Connection is proud to announce that our President / Chief Operating Officer Hui Wu-Curtis has been named an honorary
CALL CENTER GLOSSARY AAbandoned After Threshold: A key performance indicator (KPI) measuring number of calls disconnected after waiting in queue
World Connection is proud to join the best in the Americas as finalists at the World’s largest global contact center
Customer Service is a widely recognized term with incredible weight in Business; it can mean the difference between establishing a
Business Disaster backup planning is essential for any size of organization. Creating a Disaster Recovery Plan can help a company
It is important in all growing businesses to understand the benefits and the downside of outsourcing their technical support processes.
We are the customer experience center
that makes outsourcing easy.
Guatemala
4a Avenida 16-61 zona 10
Edificio Due Corporativo, Torre Sur
Guatemala City, Guatemala
United States
303 N. Kimball Place
Boise, Idaho 83704