World Connection Wins Stevie® Awards In 2021 For Sales & Customer Service
BOISE, Idaho, Feb. 1, 2021 /PRNewswire/ — World Connection was presented with one Silver Stevie® Award and one Bronze Stevie®
BOISE, Idaho, Feb. 1, 2021 /PRNewswire/ — World Connection was presented with one Silver Stevie® Award and one Bronze Stevie®
When Hui Wu-Curtis took a part-time job at a call center in college, she hated it so much, she quit
BOISE, Idaho, Dec. 22, 2020 — As part of World Connection’s continued transformation and growth, President and COO Hui Wu-Curtis
In the first part of this article we learned about the basics. We learned what outsourcing Customer Service is, what
All fast-growing companies will probably need to establish an effective way to increase the coverage of their support and customer
Outsourcing and Offshoring are two words that are often misunderstood and confused. There are some overlaps between them but they
Check Internal Processes Before Outsourcing There are some key elements to create an effective outsourcing relationship, from recreating some of
Everybody who has worked in customer service could relate to that unpleasant interaction with a customer that quickly raises your
One of the oldest forms of marketing is Telemarketing. This strategy is to this day being widely used despite any
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
Questions? No problem. Ask about our services, pricing, implementation, or simply say hi! We are standing by, ready to help.