BPO
BPO from A to Z : Part 1
In this modern and connected world, an efficient business has the best chance to be successful. But having this efficiency
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In this modern and connected world, an efficient business has the best chance to be successful. But having this efficiency
This is the second chapter of our BPO from A to Z series, and here we will go deeper into
In the past two articles we went deep into understanding the basics of BPO, the basic concept, its categories, the
There is a new wave of companies that each day are more comfortable in outsourcing specific operations of their businesses.
Outsourcing provides a company with the opportunity to quickly improve productivity, profits and efficiency. Many businesses can attribute their success
Understanding what Customer Care is and how it differs from Customer Service is key to creating all protocols and writing
World Connection is proud to join the best in the Americas as finalists at the World’s largest global contact center
Customer Service is a widely recognized term with incredible weight in Business; it can mean the difference between establishing a
It is important in all growing businesses to understand the benefits and the downside of outsourcing their technical support processes.
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
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