Companies are constantly seeking ways to enhance efficiency and reduce costs in an increasingly competitive business environment. Business Process Outsourcing
Are you tired of juggling multiple business operations while trying to expand your reach? Do you dream of focusing on
Las Vegas Convention Center, April 2023. – World Connection will be well-represented at the 2023 Call & Contact Center Expo
BOISE, Idaho, Feb. 1, 2021 /PRNewswire/ — World Connection was presented with one Silver Stevie® Award and one Bronze Stevie®
One of the oldest forms of marketing is Telemarketing. This strategy is to this day being widely used despite any
An essential aspect to provide high quality customer service is to partner with a dedicated Call Center. Call centers provide
A successful outbound call is determined by many factors, so it is vital to understand all areas that make it
If your sales are not increasing but you seem to have the prospects, value statements and even the script right,
By textbook definition, customer service is the action of providing advice and assistance to any person that has purchased the
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
Questions? No problem. Ask about our services, pricing, implementation, or simply say hi! We are standing by, ready to help.