Customer service is one of the most important aspects of any business, but managing the phones can become a burden
Call center services might seem similar, but the details of each company’s offerings can widely vary from one to another.
When considering an outsourced partner for your company, you might be wondering if a BPO or KPO call center is
If you have a fast-growing company at your hands, you will surely need to increase the coverage of your support
BOISE, Idaho, Dec. 22, 2020 — As part of World Connection’s continued transformation and growth, President and COO Hui Wu-Curtis
All fast-growing companies will probably need to establish an effective way to increase the coverage of their support and customer
One of the oldest forms of marketing is Telemarketing. This strategy is to this day being widely used despite any
Boise, ID, USA, November 16, 2020 – World Connection, a mid-sized, bilingual BPO with contact centers in Boise, ID and
An essential aspect to provide high quality customer service is to partner with a dedicated Call Center. Call centers provide
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
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