Services & Solutions.
Let’s develop a customized outsourcing solution to your specifications!
Chat and Email
Our agents go through extensive training so they are experts in answering your customer’s questions.
Every customer interaction is a chance to build value and recognition for your brand. Chat and email communications are no exception. World Connection combines the convenience of chat and email technology with its personable and professional problem solvers, reinforcing your brand loyalty real time.
We partner with you to improve response times and meet your business goals while ensuring the highest possible customer satisfaction for technical and help desk support, order fulfillment, problem resolution, transactions, user verification and much more.
Chat and Email support provides a convenient way for customers to directly address their product related concerns. Our World Connection staff consists of highly educated and trained team members that cater to your business matters and offer quick professional support while still maintaining your company’s quality.
We partner with you to achieve your business email and chat management goals with enhanced quality and improved response times.
Our Chat and Email support covers technical support, help desk support, order fulfillment, problem resolution, transaction, verification and many more services that are tailored specific to each client.
Areas we specialize in:
Leverage our extensive industry experience, best practices and unrivaled expertise to maximize your investment and transform your customer’s journey. We work closely with your team to transfer knowledge and confidence to increase team efficiency, and improve your business.
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Boise, ID, USA, November 16, 2020 – World Connection, a mid-sized, bilingual BPO with contact centers in Boise, ID and
An essential aspect to provide high quality customer service is to partner with a dedicated Call Center. Call centers provide