You may not be able to immediately distinguish the workers who are seasonal workers from the traditional sales employee by
Customer service is one of the most important aspects of any business, but managing the phones can become a burden
Payroll is one of the most critical tasks for any organization, it is also and one of the company’s largest
Call center services might seem similar, but the details of each company’s offerings can widely vary from one to another.
When considering an outsourced partner for your company, you might be wondering if a BPO or KPO call center is
If you start to think ahead and create a great plan you will be able to assemble a support staff
If you have a fast-growing company at your hands, you will surely need to increase the coverage of your support
In the first part of this article we learned about the basics. We learned what outsourcing Customer Service is, what
All fast-growing companies will probably need to establish an effective way to increase the coverage of their support and customer
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
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