Quality Control

Useful information in customer experience, tech support, sales and CX consulting. Read the latest on trends, tactics, and technology on outsourcing options.

Customer Care

When customers are happy, businesses grow. The communication channels you create with your customers are key in developing long time

Customer Care

It’s no secret that customer service is key to the growth and success of any company. This applies to small

World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.

Questions? No problem. Ask about our services, pricing, implementation, or simply say hi! We are standing by, ready to help.