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Outsourcing Customer Service Benefits – Part II
In the first part of this article we learned about the basics. We learned what outsourcing Customer Service is, what
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In the first part of this article we learned about the basics. We learned what outsourcing Customer Service is, what
Outsourcing and Offshoring are two words that are often misunderstood and confused. There are some overlaps between them but they
Leadership Voice: Andy Salisbury Vice President, World Connection Work-from-Home programs (aka, remote-agent workforce, among other names) had been steadily increasing
When a company grows rapidly or wants to expand on their opportunities, they may want to consider hiring a company
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
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