Thinking of Outsourcing? Outsourcing has become a common practice in thousands of businesses around the world since its introduction to
When customers are happy, businesses grow. The communication channels you create with your customers are key in developing long time
When someone mentions the word telemarketing the first thing that comes to people’s minds is cold calls and selling products.
When a company is considering the option of outsourcing an entire Customer Service Department, there are some crucial aspects that
There are numerous reasons why each year an increasing number of small, midsize and big companies are considering the option
A money management software company partnered with World Connection to deliver a best-in-class Customer Support Program. About the Client: The
World Connection created new sales opportunities for a start-up client in the Hospitality industry looking to grow and scale as
Usually, the two main reasons organizations have decided to outsource are to reduce costs and to have the ability to
Customer Service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
Questions? No problem. Ask about our services, pricing, implementation, or simply say hi! We are standing by, ready to help.