Increased Sales

Useful information in customer experience, tech support, sales and CX consulting. Read the latest on trends, tactics, and technology on outsourcing options.

A successful outbound call is determined by many factors, so it is vital to understand all areas that make it

If your sales are not increasing but you seem to have the prospects, value statements and even the script right,

By textbook definition, customer service is the action of providing advice and assistance to any person that has purchased the

When holidays are just around the corner, people are getting ready to fill their soul with love and their bellies

World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.

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