Blog

Useful information in customer experience, tech support, sales and CX consulting. Read the latest on trends, tactics, and technology on outsourcing options.

BPO

In the past two articles we went deep into understanding the basics of BPO, the basic concept, its categories, the

BPO

CALL CENTER GLOSSARY AAbandoned After Threshold: A key performance indicator (KPI) measuring number of calls disconnected after waiting in queue

We are the customer experience center that makes outsourcing easy.

We foster genuine connections and grow your business faster than ever before with the greatest care and attention.

Guatemala
4a Avenida 16-61 zona 10
Edificio Due Corporativo, Torre Sur
Guatemala City, Guatemala

United States
303 N. Kimball Place
Boise, Idaho 83704