Leadership Voice: Gabriela Aguilar HR Manager, World Connection If our shared human experience has taught me anything, especially during the
A Customer Service agent’s power on your customers’ journey is big, so the better the tools and the training you
By textbook definition, customer service is the action of providing advice and assistance to any person that has purchased the
It has become increasingly common to confuse customer care with customer service or customer relations. Even though they are strongly
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
Questions? No problem. Ask about our services, pricing, implementation, or simply say hi! We are standing by, ready to help.