CX

Useful information in customer experience, tech support, sales and CX consulting. Read the latest on trends, tactics, and technology on outsourcing options.

BPO

Everybody who has worked in customer service could relate to that unpleasant interaction with a customer that quickly raises your

BPO

Customer Service is a widely recognized term with incredible weight in Business; it can mean the difference between establishing a

World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.

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