You may not be able to immediately distinguish the workers who are seasonal workers from the traditional sales employee by
Call center services might seem similar, but the details of each company’s offerings can widely vary from one to another.
If you start to think ahead and create a great plan you will be able to assemble a support staff
One of the oldest forms of marketing is Telemarketing. This strategy is to this day being widely used despite any
If you are considering the option of outsourcing your customer service, we have 6 tips for you that will make
Leadership Voice: Andy Salisbury Vice President, World Connection Work-from-Home programs (aka, remote-agent workforce, among other names) had been steadily increasing
In this modern and connected world, an efficient business has the best chance to be successful. But having this efficiency
This is the second chapter of our BPO from A to Z series, and here we will go deeper into
There is a new wave of companies that each day are more comfortable in outsourcing specific operations of their businesses.
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
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