Un Call Center funciona como un canal de comunicación que los clientes utilizan para informar solicitudes o quejas a una
Algunas sugerencias y métricas sobre el tiempo promedio de atención (AHT), la duración promedio de una transacción completa de agente/cliente
Las Vegas Convention Center, April 2023. – We have more good news as the hits just keep coming! Jennifer McTurk,
Las Vegas Convention Center, April 2023. – We’re so excited to share the good news: World Connection will be returning
November 22-23 | ExCel London, UK. – World Connection is attending another instalment of the revolutionary Call & Contact Centre
October 12-14 | Grand Hyatt, Nashville. – World Connection is returning this fall to Customer Contact Week, the world’s #1
BOISE, IDAHO, USA, June 23, 2021 /EINPresswire.com/ — World Connection announced today that The Globee® Awards, organizers of world’s premier
There have been numerous studies and articles published on how a positive workplace culture improves teamwork, raises morale, increases productivity and efficiency,
If we start with the history of World Connection, it was in 2011 that Hugo Vignolo was in search of
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
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