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Useful information in customer experience, tech support, sales and CX consulting. Read the latest on trends, tactics, and technology on outsourcing options.

BPO

About our Client Our client is an American company based in San Francisco, California that launched a medical cannabis delivery

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BOISE, Idaho, March 2, 2021 /PRNewswire/ — World Connection, a mid-sized, bilingual BPO with contact centers in Boise, ID and

BPO

BOISE, Idaho, March 1, 2021 /PRNewswire/ — World Connection today announced its executive leadership succession plan, with the Board of

BPO

Having good technical support is vital for every company that develops tech products, apps or services. This is important for

BPO

In the first part of this article we discussed the first two out of five ways to improve your customer

BPO

People will prefer to stay in a relationship with a brand they perceive as concerned about their customers and that

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