World Connection created new sales opportunities for a start-up client in the Hospitality industry looking to grow and scale as
Usually, the two main reasons organizations have decided to outsource are to reduce costs and to have the ability to
Customer Service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that
A Business Process Outsourcing company that doesn’t take any chances is the one you want to rely on. We live
The best BPO companies are always working on different models and can adapt to what their clients actually need. In
We live in a world where customers have grown accustomed to instant gratification, whether someone needs a car to pick
Keeping up with the rapidly changing pace of technology can be a real challenge for tech support companies around the
It’s no secret that customer service is key to the growth and success of any company. This applies to small
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
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