About our Client One of the largest and most successful lodging franchisors in the world, currently franchising more than 7,000
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About our Client Our client is an American company based in San Francisco, California that launched a medical cannabis delivery
Leadership Voice: Gabriela Aguilar HR Manager, World Connection If our shared human experience has taught me anything, especially during the
A Customer Service agent’s power on your customers’ journey is big, so the better the tools and the training you
Having good technical support is vital for every company that develops tech products, apps or services. This is important for
Avoiding downtime by planning properly, today; this is what disaster recovery it’s all about. The best plan for your business
In the first part of this article we discussed the first two out of five ways to improve your customer
People will prefer to stay in a relationship with a brand they perceive as concerned about their customers and that
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
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