Companies are constantly seeking ways to enhance efficiency and reduce costs in an increasingly competitive business environment. Business Process Outsourcing
BOISE, Idaho, Dec. 22, 2020 — As part of World Connection’s continued transformation and growth, President and COO Hui Wu-Curtis
An essential aspect to provide high quality customer service is to partner with a dedicated Call Center. Call centers provide
You may consider seasonal agents as temporary personnel, and maybe even don’t pay the necessary attention to the hiring and
When a company grows rapidly or wants to expand on their opportunities, they may want to consider hiring a company
By textbook definition, customer service is the action of providing advice and assistance to any person that has purchased the
Business Process Outsourcing is often used by companies that are looking to save time and money on tasks and activities
Customer service in this day and age can be a really demanding task for any business. Technology advances allow us
Amid COVID-19, a client in the Hospitality industry partnered successfully with World Connection to stand up a new team in
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
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