Offshoring

Useful information in customer experience, tech support, sales and CX consulting. Read the latest on trends, tactics, and technology on outsourcing options.

BPO

Outsourcing and Offshoring are two words that are often misunderstood and confused. There are some overlaps between them but they

World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.

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