BPO
BPO from A to Z : Part 3
In the past two articles we went deep into understanding the basics of BPO, the basic concept, its categories, the
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In the past two articles we went deep into understanding the basics of BPO, the basic concept, its categories, the
CALL CENTER GLOSSARY A Abandoned After Threshold: A key performance indicator (KPI) measuring number of calls disconnected after waiting in
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
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