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4 Tools & Techniques To Save At-Risk Customers
A Customer Service agent’s power on your customers’ journey is big, so the better the tools and the training you
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A Customer Service agent’s power on your customers’ journey is big, so the better the tools and the training you
In the first part of this article we discussed the first two out of five ways to improve your customer
People will prefer to stay in a relationship with a brand they perceive as concerned about their customers and that
Customer service is one of the most important aspects of any business, but managing the phones can become a burden
Call center services might seem similar, but the details of each company’s offerings can widely vary from one to another.
If you start to think ahead and create a great plan you will be able to assemble a support staff
Everybody who has worked in customer service could relate to that unpleasant interaction with a customer that quickly raises your
Outsourcing provides a company with the opportunity to quickly improve productivity, profits and efficiency. Many businesses can attribute their success
It seems like there are not enough hours in a day when running a business. At the beginning all businesses
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
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