Customer Service is a widely recognized term with incredible weight in Business; it can mean the difference between establishing a
It is important in all growing businesses to understand the benefits and the downside of outsourcing their technical support processes.
Customer service and customer care are terms that might seem to be the same at first glance, but they are
Call centers are meant to be professional and friendly points of contact where your customers can reach out anytime they
If your sales are not increasing but you seem to have the prospects, value statements and even the script right,
It has become increasingly common to confuse customer care with customer service or customer relations. Even though they are strongly
When holidays are just around the corner, people are getting ready to fill their soul with love and their bellies
Outsourcing is when you contract a partner that can give technical support without them being a part of your company.
When customers are happy, businesses grow. The communication channels you create with your customers are key in developing long time
Outsourcing is the practice of having designated job functions done outside a company, instead of having a department or employee
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
Questions? No problem. Ask about our services, pricing, implementation, or simply say hi! We are standing by, ready to help.