Las Vegas Convention Center, April 2023. – World Connection will be well-represented at the 2023 Call & Contact Center Expo
A Customer Service agent’s power on your customers’ journey is big, so the better the tools and the training you
Avoiding downtime by planning properly, today; this is what disaster recovery it’s all about. The best plan for your business
BOISE, Idaho, Feb. 1, 2021 /PRNewswire/ — World Connection was presented with one Silver Stevie® Award and one Bronze Stevie®
Leadership Voice: Andy Salisbury Vice President, World Connection Work-from-Home programs (aka, remote-agent workforce, among other names) had been steadily increasing
Your company processes and utilizes more documents during day-to-day operation than even you can imagine. In fact, the average enterprise
There is a new wave of companies that each day are more comfortable in outsourcing specific operations of their businesses.
Peak season arrives and all the companies across the country are struggling to find enough people to hire and help
Business Disaster backup planning is essential for any size of organization. Creating a Disaster Recovery Plan can help a company
World Connection is a progressive, bi-lingual contact center and BPO with centers in the United States and Latin America.
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